Privacy policy

At Lal Jhal, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, and protect your information when you use LalJhal.com.

1. Information We Collect

We collect the following personal information when you interact with LalJhal.com:

  • Name

  • Email

  • Phone Number

  • Address

  • Payment Details

  • Facebook/Instagram Profile

Additionally, we collect data through cookies, Facebook Pixel, and Google Analytics for analytics and tracking purposes.

2. How We Use Collected Information

The information we collect is used for the following purposes:

  • Processing orders

  • Improving customer service

  • Marketing and promotional activities

  • Segmenting customers for personalized experiences

We may share this information with our delivery partners and payment processors to fulfill your orders.

3. Data Security

We use encryption services to protect your data and ensure that it remains secure. Despite these measures, no method of transmission over the Internet is 100% secure.

4. Data Retention

We retain your personal information for an indefinite period unless requested otherwise by you.

5. Customer Rights

Currently, Lal Jhal does not offer customers the ability to request data deletion, modification, or copies of their data.

6. Cookies and Tracking

We use cookies to enhance your browsing experience and retarget customers with advertisements. Cookies and tracking data collected by Facebook Pixel and Google Analytics are managed by these third parties, and customers can opt out of ads directly through Facebook or Google settings.

7. Third-Party Services

We rely on third-party services like Google, Facebook, and Zoho for analytics, advertising, and operational purposes. These third parties may have access to some of your data as required to perform their services.

8. Policy Updates

Our Privacy Policy is subject to regular updates. We advise customers to review the policy on LalJhal.com periodically, preferably once every month, to stay informed about any changes.