Terms of Service

Welcome to LalJhal.com ("Website"), operated by Lal Jhal ("Company," "we," "us," or "our"). By using our Website and services, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, you must refrain from accessing or using our Website.

1. Customer Accounts

To place an order on LalJhal.com, you may choose to create an account or proceed as a guest. If you checkout as a guest, your email address will be saved automatically to enable you to track your order details in the future.

Account Creation Requirements:

• Customers are responsible for providing accurate and complete information during account creation or checkout.

• You agree to keep your login details confidential and not share them with others.

• Any unauthorized use of your account must be reported to us immediately.

Lal Jhal reserves the right to terminate accounts if there is any suspicion of fraudulent activity or a violation of these terms.

2. Age Restrictions

By accessing and using LalJhal.com, you confirm that you are at least 13 years old. Individuals under the age of 13 are not permitted to use our services. By creating an account or placing an order, you agree that you meet the minimum age requirement.

3. Order Cancellation

Orders placed on LalJhal.com can be canceled within 30 minutes of confirmation. After this window, cancellations will not be accepted as orders move into the preparation and shipping process.

To cancel an order within the allowed timeframe, you can contact our customer support via:

• Helpline: 01812990066

• Facebook or WhatsApp: +8801812990066

4. Prohibited Activities

To ensure a safe and reliable experience for all users, certain activities are strictly prohibited on our platform. By using LalJhal.com, you agree not to:

• Engage in fraudulent activities, such as using stolen payment methods or false account information.

• Attempt to hack, disrupt, or damage the functionality of LalJhal.com.

• Reproduce, redistribute, or use any content from our Website, including recipes, images, and designs, without prior written consent.

• Abuse our return and refund policy by submitting multiple invalid claims.

Account Suspension:

We reserve the right to suspend or terminate accounts that are found to violate these terms, particularly accounts associated with multiple invalid return or refund requests. Lal Jhal’s decision regarding account suspension is final and non-negotiable.

5. Intellectual Property

All content on LalJhal.com, including but not limited to text, graphics, images, recipes, and website design, is the sole property of Lal Jhal and is protected by copyright and intellectual property laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited. Violators will be subject to legal action.

By placing an order on LalJhal.com, you agree to these Terms of Service, the Return & Refund Policy, and the Shipping Policy. Lal Jhal reserves the right to amend these policies at any time, and changes will be effective immediately upon posting on the Website.